"We often deal with situations of this type, in which failures may occur from circumstances out of our control or not due to our workmanship. The customers get upset because they have no where to turn sometimes to recoop the losses. They often irrationally lash out and start trying to assign blame anywhere possible."
if this is true, then every engine builder should be subject to the unjust lashing out of irate customers. after all, Z1 claims it is nearly inevitible. why is it that i never hear a single negative comment about SGP (in fact the opposite)? i doubt that every person with an opinion against Z1 carries their own personal vendetta against them. just my thoughts- i have no bias towards any builder.
-Andrew '90 Aztec Red NA AIM: revescenin OR epsilaptop